Affiche CBT Nuggets Windows 7 Enterprise Technician 70-685

This video training with Tim Warner covers what you need to know to provide support for Windows 7 including managing software failures, handling remote access, and more. Recommended skills: Experience supporting Windows 7 in a corporate environment Experience resolving issues via phone, email, and remote access to machines Familiarity working in an active directory domain environment Recommended equipment: Microsoft Windows 7 Related certifications: Microsoft Certified Solutions Associate (MCSA): Windows 7 Microsoft Certified IT Professional (MCITP): Enterprise Desktop Support Technician 7 Related job functions: IT professionals Customer support technicians Learn to solve stubborn Windows 7 desktop support problems with training that teaches you in-depth support skills -- right down to the server-side configuration level. Plus, you'll find yourself connected to loads of supplemental information and links that put powerful problem-solving resources at your fingertips. This training maps to Microsoft exam 70-685. In no time, you'll be ready for the test and one step closer to MCITP certification as a Desktop Support Technician. All trademarks and copyrights are the property of their respective holders.

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